FAQ

How can you buy skipass online?

To charge an existing keycard you need the number on your keycard.

You simply log in and pay with your credit card. Next time you buy you also avoid to register you personal data, keycard numbers and your creditcard data

May I buy severeral lift tickes in one transaction?

Yes you can easily buy the ticket for your children, family or friends in one single transaction.

We will store your information and connect your various tickets into one single useraccount. Your ticket and associated family and friends can easily be administered. Next time you want to buy a ticket there will be no need register keycard numbers and names.

What about kids?

All children need to have a valid skipass

Do I need an existing keycard?

You dont need an existing keycard, you can purchase one in the webshop with the ticket and pick it up at the resort.

Receipt and confirmation?

You will receive a e-mail receipt to the address you used in your purchase

What is the difference between a keycard/chipcard and a ticket?

Keycard is the physical card, plastic card you use when you go through the gates at the resort

Where do i find my Keycard number?

The number of your chip/keycard is printed on the plastic card

I forgot my keycard at home

Please go to the ticketoffice and they will help you.

HOW CAN I GET A KEY CARD?

The Keycard should be placed in your left pocket.

Do I have to choose a specific date?

The ticket is only valid for the chosen date, and can not be changed.

Do I have to go to the cashier desk at the resort?

If you reloaded a Keycard/chipcard you cand go directly to the slopes, unless the product you bought requires other information.

If you did not have Keycard and ordered this online, you'll need to go to the ticketoffice to pick this up.